Worst experience I have ever had
Worst experience I have ever had. Been a critical care policy holder for over 20 years, the never ending cycle of filing a claim has been a joke, submit, resubmit told they have everything just to be sent a letter weeks later they closed your file due to information not submitted, you get something different Everytime you call, we have everything we need we received your medical cancer information to process your claim, call two days later, we never received your medical records, it's a endless cycle with excuses with MetLife, can't even get supervisors to state the same thing. This company will take your money then is sketchy when trying to file a claim. Beware with MetLife. Sick of the go around and constantly being told something different even when asked to speak with supervisors.
Date of experience: 05 April 2024